AI Case Management
Case work should be preventative not reactive. Our system allows you to spot risks early, prove the difference you make and gives back time to your team, so they can focus on people not paperwork.
Book a demoTrusted by charities and local authorities across the UK.
How it works
It all builds on your theory of change. Every visit, call and session becomes a complete case record, giving you real-time insight into how your service performs. So instead of reacting to crises, our AI spots patterns early and helps you act before they hit.
Tap each block to learn more.
Preventative Care
With every case feeding one picture, our AI surfaces patterns early — so you can predict need and act before things hit crisis.
Real-Time Insight
See how your whole service is performing against that standard as it happens: where workload sits, where quality holds, proof your system works.
A Complete Case Record
Every visit, call and session becomes structured data — the full picture of your work, not fragments lost in notebooks and memory.
Your Impact Framework
Define what good support looks like for your service. Everything above is judged against it.
What you get
Everything your team needs to deliver great services.
Know in real time how effective your services are — and prevent crises before they happen.
Voice to case notes & write-ups
Record a visit, session or call and turn it into structured case notes, write-ups and action plans in seconds.
Assessment writing
Complete and review assessments with AI, with editable templates for every strand of your work.
Real-time caseloads
Track every worker's progress and caseload as it happens, so nothing slips and support stays consistent.
Preventative care
Use the data you already collect to spot patterns, predict need, and move from reactive care to preventative, person-centred support.
Made with case-managers and case-workers in mind.
“Demand for our service consistently exceeds capacity, so reducing time spent on administration is crucial. Advisers using the tool report saving 50% or more on case write-ups, freeing up time to focus on clients. Plinth has enabled us to help more people, more quickly — making a real difference.”
Jonathan Billington
Manager, Citizens Advice North & West Kent
“If you're looking for an intuitive, flexible system that can grow and adapt with resident needs, Plinth is the way to go.”
Catherine Drakes Wilkes
Westminster Family Hubs Manager
Getting started.
We'll tailor this arrangement to fit your needs.
Pick a service
Choose from your prevention services, early help teams or family support that needs a better suited system.
Run a trial
We'll work with you to set-up a pilot with a small team or a local area.
Implementation
We'll help with data migration to get you started.
Protected and secure data.
Application Security
Regular penetration tests conducted by independent third parties
Data Protection
All your data is encrypted, in line with strict European data standards (GDPR)
Privacy
None of your information is used to train any AI models
Robustness
Point-in-time recovery, backups, and audit logs
Pricing.
Free if you just need to understand who you work with. Priced against your contract value if you deliver a commissioned service.
Community
A real case management system, free. Client records, notes, outcomes and reporting — enough to run a small service properly, not a trial that expires.
Recommended for organisations under £500k
£0
- Client and household records
- Notes and case history
- Outcomes and files
- Standard reports
- Unlimited case workers
Tracking
For teams delivering a commissioned service, where the record has to stand up to a funder, an auditor or an inspection.
Contact us
A bespoke price, tailored to the size of your service
- Client and household records
- Notes and case history
- Outcomes and files
- Standard reports
- Unlimited case workers
- Multiple pathways and a workflow builder
- Time in stages, so delays are visible
- Case worker capacity management
- Task management
- Notes and reporting by household
- Appointment booking and case worker rotas
- Onboarding and training
Actions
Tracking, plus AI that does something with what you record — writes up your sessions, sorts your referrals, and tells you which cases are heading for trouble.
Contact us
A bespoke price, tailored to the size of your service
- Client and household records
- Notes and case history
- Outcomes and files
- Standard reports
- Unlimited case workers
- Multiple pathways and a workflow builder
- Time in stages, so delays are visible
- Case worker capacity management
- Task management
- Notes and reporting by household
- Appointment booking and case worker rotas
- Onboarding and training
- Talk through a session, get a written case note back
- Referrals triaged and routed as they arrive
- Assisted referrals out to the right partner
- Early warning signs surfaced before a case escalates
- Case notes audited for quality and gaps
- Theory of change analysis on every case
Case management pricing
Most organisations below £500,000 stay on the free tier. Tracking and Actions are quoted against service size, with a minimum annual fee and no per-seat charge.
Contact us.
1. Receive a 30 minute demo.
2. See the full case management workflow.
3. Get a tailored plan.