AI Case Management
Case work should be preventative not reactive. Our system allows you to spot risks early, prove the difference you make and gives back time to your team, so they can focus on people not paperwork.
Book a demoTrusted by charities and local authorities across the UK.
How it works
It all builds on your theory of change. Every visit, call and session becomes a complete case record, giving you real-time insight into how your service performs. So instead of reacting to crises, our AI spots patterns early and helps you act before they hit.
Tap each block to learn more.
Preventative Care
With every case feeding one picture, our AI surfaces patterns early — so you can predict need and act before things hit crisis.
Real-Time Insight
See how your whole service is performing against that standard as it happens: where workload sits, where quality holds, proof your system works.
A Complete Case Record
Every visit, call and session becomes structured data — the full picture of your work, not fragments lost in notebooks and memory.
Your Impact Framework
Define what good support looks like for your service. Everything above is judged against it.
What you get
Everything your team needs to deliver great services.
Know in real time how effective your services are — and prevent crises before they happen.
Voice to case notes & write-ups
Record a visit, session or call and turn it into structured case notes, write-ups and action plans in seconds.
Assessment writing
Complete and review assessments with AI, with editable templates for every strand of your work.
Real-time caseloads
Track every worker's progress and caseload as it happens, so nothing slips and support stays consistent.
Preventative care
Use the data you already collect to spot patterns, predict need, and move from reactive care to preventative, person-centred support.
Made with case-managers and case-workers in mind.
“Demand for our service consistently exceeds capacity, so reducing time spent on administration is crucial. Advisers using the tool report saving 50% or more on case write-ups, freeing up time to focus on clients. Plinth has enabled us to help more people, more quickly — making a real difference.”
Jonathan Billington
Manager, Citizens Advice North & West Kent
“If you're looking for an intuitive, flexible system that can grow and adapt with resident needs, Plinth is the way to go.”
Catherine Drakes Wilkes
Westminster Family Hubs Manager
Getting started.
We'll tailor this arrangement to fit your needs.
Pick a service
Choose from your prevention services, early help teams or family support that needs a better suited system.
Run a trial
We'll work with you to set-up a pilot with a small team or a local area.
Implementation
We'll help with data migration to get you started.
Protected and secure data.
Application Security
Regular penetration tests conducted by independent third parties
Data Protection
All your data is encrypted, in line with strict European data standards (GDPR)
Privacy
None of your information is used to train any AI models
Robustness
Point-in-time recovery, backups, and audit logs
Simple, transparent pricing.
Pricing is based on your number of open cases.
Standard
Case management without AI, for teams that need reliable records, workflows and reporting. Up to 500 cases a year.
£3,500/year
- Client profiles
- Notes
- Outcomes
- Files
- Multiple pathways
- Task management
- Case worker capacity management
- Notes & reporting by household
- Individual appointment booking & case worker rotas
AI Casework
Case management with practical AI support that reduces admin and improves case quality.
£5,000/year
- Client profiles
- Notes
- Outcomes
- Files
- Multiple pathways
- Task management
- Case worker capacity management
- Notes & reporting by household
- Individual appointment booking & case worker rotas
- Audio → AI text note
- AI case note audits
- AI theory of change analysis per case
What counts as an open case?
Cases can be closed and opened again as needed. Only active (open) cases count towards your plan limit. Once a case is closed, it no longer counts against your limit, but you can reopen it at any time if the client returns for support.
Contact us.
1. Receive a 30 minute demo.
2. See the full case management workflow.
3. Get a tailored plan.